Returns & Exchanges
At belovejewel.co, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a 30-day return policy for all unworn and original items.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack your jewelry in its original branded box and include all certificates or promotional materials to ensure a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.